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Saturday, October 8, 2016 Boni Collingwood

Hi Jan, I just want to thank you for the Fabulous trip you presented to me, last Spring, when I first met you at the Stayner Home and Garden Show. The 2 for 1 China Delight trip was absolutely fabulous . The hotel accommodation, was superb, ( better than North American 5 star rating), the tours and the daily guides we had were outstanding in their fields. Extremely accommodating, extremely knowledgeable ,very patient, great sense of humor ,kind and considerate ,and very good speaking skills in the English language. The tours that were scheduled for this trip were wonderful, informative and interesting. As were the other stops Jade factory, Pearl factory, Silk factory ,Tea Plantation etc.
The whole trip was most enjoyable, very educational and informative.

I had never heard of Nexus Travel before, but you can be sure that it is a name that I will certainly pass on, with great respect.
Also the help given before, we actually left, was above and beyond my expectations.
Thank you for providing a most enjoyable travel experience.

Sincerely, 

Boni

Collingwood, On.

Sep 28,2016 Roland Kennedy

We are just back from our two weeks…was very successful…a great set of tour guides..especially the national guide David Xu..excellent..great at solving problems along the way.  He is a credit to Nexus…a valuable employee.  Also, we had a great tour group…made for many good times.  All in all, a very good experience. 

Thursday, October 6, 2016 Patricia Moylan

Dear Lam

Fred McMullen and I are just back from our 1- day trip to China, starting Sept 18, in Shanghai and ending in Xi'an. I wanted to be in touch to let you know how much we enjoyed it and how impressed we were with the whole package.

One of the many things that made it terrific were the guides we joined up with over the trip. Every one of them were knowledgable and spoke very good English, as well as being friendly and accommodating. There are two individuals who I would like to commend very highly.

The first one is George who met us at the airport and was our traveling "manager" for the entire trip. He made the tour so much fun by being so helpful, kind and funny. He was always there to look out for us and to explain clearly what the day's plan would be. He always had our hotel rooms booked and ready for us and our flight boarding passes taken care of.

At no time during the trip did we feel that we were not being watched over very carefully. He was especially kind and presented me with a lovely bottle of wine; my 60th birthday fell during the trip. I cannot say enough about him and Nexus is very lucky to have him in their employ.

The second one is Jennifer who took care of us in Beijing. For 3 days she spoke about the history of China and Beijing in particular. She was extremely intelligent about China's history and, like George, she made sure we were well taken care of. I realized how lucky we were to have her, I learned so much about China from her; indeed I could not talk for 3 days about my own country's history. She was lovely!!

I would appreciate you passing our letter on to other people at Nexus. You should be very proud of the trips you put together and these two people in particular who we shall always remember.

Kindest Regards,

Patricia Moylan

Jun 28,2014 Janette

I wanted to take this opportunity to thank you everyone at Nexus Holidays for organising a magnificent China Sampler tour. The tour exceeded my expectations in every way. It was operated by very efficient local and national guides, who were both experienced and helpful. The level of accommodation was exceptional in most instances and the food was great. The optional tours were highly enjoyable and I would give this trip a full 5 star rating. I will have no hesitation in recommending it to everyone contemplating travelling to China. Thank you for this most memorable experience.

May 07,2014 Noela

I just wanted to pass on my thanks for the China tour as we totally enjoyed the nine days. The tour guides were all very informative; King and George were organised, caring and helpful. The hotels are superior and we saw a different side of China. I didn't realise how pretty it was. Well done, thanks!

Jun 6,2013 George Meek

Nexus put everything together a once in a life trip wonderful, exiciting and memorable trip..I never had one incident of concern during my whole trip. 

While in China I stayed in classy hotels, with incredible service afforded me, great food selections, safe and well planned tours. 

My main guides both Jackson, in Beijing and Michael in Shanghai were awesome, both very knowledgeable and entertaining. Also, our minor city lady guides were very professional. 

My "bucket list" is now shorter as I ticked off "China"..I thank Claudette and Nexus for making a "dream" come true.

Mar 08,2014 Anita

I just wanted to say thank Nexus for a wonderful trip we had to China last week. The food allergies that I had mentioned to you before the trip was taken care of - I had no reaction to the foods at all. There was no msg as far as I could tell. 

The tour guides in all the cities were excellent especially Lily in Beijing and Maggie in Shanghai. They were kind and considerate making sure my mom was okay with all the walking. 

All of us enjoyed Beijing even though it was freezing cold. There is a lot of information we learned from Lily - she would make an excellent CNN correspondent for China because her English is superb. 

Nexus has done a great job in placing the right tour guides in the right cities. We will certainly take another tour in the near future with Nexus.

Mar 22,2014 Curtis

We had a really great time, the weather was perfect, except for a little rain in Hong Kong. The guides were great, very friendly, funny, and informative. Many thanks to the local guides, Ping (Bejing), Amy (Suzhou), Lisa (Wuxi), Laura (Hangzhou) for their tremdendous knowledge of the culture and history of these cities and surrounding areas. 

A very special thanks to Joe Wu, who was with us from Shanghai - Suzhou - Wuxi - Hangzhou - back to Shanghai. He went way above and beyond expectations with fantastic "customer service". Very witty, knowlegable, easy to talk to, taught us a lot about Chinese history and culture. 

He was incredibly accomodating and thoughtful, here are some examples: A lady in our group had a birthday, he ordered 2 big birthday cakes to celebrate. On our last night together, he arranged for a nice big bottle of wine per table. He made a special arrangement for those of us who wished, to go for a ride on the Shanghai bullet train, this was a great experience. He exchanged money for us at a very fair rate. Joe was always there when we needed him, he really looked after us well. Many thanks Koey at Nexus Holidays.

Feb 4, 2014 Jean

Hello Natalie, The China trip was really nice. The food was great and our guides were excellent. Thank you for all you did for me.


Jan 8, 2014 Sam

Here are my comments:

  • The Air Canada flight in both directions and the internal flights on China Eastern and Shanghai airlines were on time and I found their services good.
  • On the land we had vans with good drivers, who were reliable and safe.
  • Tour guides we had in Beijing (Ming), Xian and Suchow and National escort Linda were good, they spoke good English and we could understand them well.
  • The Yangtze cruise was very nice. The ship’s crew were excellent and the food and the service was good.
  • On the Yangtze ship we had good choice of food. Hotel breakfasts were generally buffets with good choices.

Monday Feb 8 2016 Narendra & Nita Patel

Hi Ms. Lam We came back from this trip last week.We would like to thank you for the organizing this excellent trip. And for ensuring that we got vegetarian meals every where. I tried to call you to thank you personally, but could not get through,hence am sending this e-mail It was one of the most wonderful trips we have had. 

Thank you Have a nice day 

Regards 

Narendra & Nita Patel

Apr 11, 2014 Margaret

We have just left Jacky, our tour guide, at the Shanghai airport. Gundy and I want to thank you so much for a fantastic trip of mainland China. Your company packed so many wonderful excursions into the package, fed us well with a variety of cuisines, put us in top notch hotels and gave us superb guides who shared their cities and countries with us in ways that we would never get in books or on the Internet. Gundy and I would give 10+ to Nexus for the experience we received. 
We cannot say enough about Jacky. He was our Mother Hen. Even as we sit here in Shanghai airport, we feel we've left a part of us here with him. He is too commended for all he did. He's a FANTASTIC representative for Nexus. 
Thank you for sorting out our excursion and tip monies. Everything went smoothly after that was done.
Thank you all once again for this experience.


Mon, Apr 11, 2016 Joan Munro

Dear Koey,I would like to thank you very much for your part in arranging our recent trip to China and Hong Kong. We had a wonderful time, and will treasure our memories forever. Our national tour guide, Tony Wang, was amazing. He seemed to genuinely care about all of us in the tour group, and did everything possible to ensure that our experience would be comfortable, enriching, educational and memorable. When our flight to Beijing was delayed and we arrived at our Beijing hotel after 2 am, Tony rearranged our schedule for the next morning so we could sleep in a little, while still ensuring that we saw everything that was on our itinerary. This is just one example of how Tony adapted to situations and took care of us. Our transfer to Hong Kong was seamless, and we really enjoyed the half-day tour that you arranged for us. Otherwise, we just had fun finding our way around Hong Kong with a map. I would have no hesitation in recommending Nexus Tours to anyone wishing to visit China, but would hope they would be lucky enough to have Tony Wang as their national guide. David Ma in Suzhou stood out as a terrific local guide.

 Thank you again. 

Joan Munro

Tuesday, Mar 22, 2015 Mitchel Glanzbergh

We had a really great time, the weather was perfect, except for a little rain in Hong Kong. The guides were great, very friendly, funny, and informative. Many thanks to the local guides, Ping (Bejing), Amy (Suzhou), Lisa (Wuxi), Laura (Hangzhou) for their tremdendous knowledge of the culture and history of these cities and surrounding areas. 

A very special thanks to Joe Wu, who was with us from Shanghai - Suzhou - Wuxi - Hangzhou - back to Shanghai. He went way above and beyond expectations with fantastic "customer service". Very witty, knowlegable, easy to talk to, taught us a lot about Chinese history and culture. 

He was incredibly accomodating and thoughtful, here are some examples: A lady in our group had a birthday, he ordered 2 big birthday cakes to celebrate. On our last night together, he arranged for a nice big bottle of wine per table. He made a special arrangement for those of us who wished, to go for a ride on the Shanghai bullet train, this was a great experience. He exchanged money for us at a very fair rate. Joe was always there when we needed him, he really looked after us well.

Many thanks Koey at Nexus Holidays.




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