You are encouraged to carefully review the full
text of our Information & Conditions. Payment of deposit and/or final
payment are an acknowledgement of receipt of these information & conditions
and constitutes acceptance of such as outlined. Nexus Holidays
departures are priced in US dollars.
Package Tour Fare Includes
· International air
Round trip transpacific air from designated gateway to destination per
tour itinerary. "Land Only" Package does not include the
· Internal transportation:
All internal flights in the package are included per itinerary (unless
specified). Private motor coach land travel, private transfers between airport
and hotel, and all domestic transportation within tour are included.
Hotel and cruise accommodations are included in the tour cost, based on
standard twin-sharing rooms with private facilities. Tour fares shown are
quoted on a per person (pp) double occupancy (do) rate (two people sharing one
room). Rate for triple occupancy is as same as that for double occupancy. Some
hotels don’t provide triple rooms, please contact us for details. Single
occupancy is subject to Single Supplement charge. Triple room is a standard
twin-sharing room adding a rollaway bed (cot). The standard room at some hotels
may be smaller than that in North America so it is tight to have three beds in
· Sightseeing & Admissions fees:
Comprehensive sightseeing, cruise and shore excursions (where
applicable),and evening shows including admission/entrance fees are included
per itinerary (unless specified). The arrangements of these programs are
determined by local tour operator and are based on local circumstances such as
weather, traffic, holidays, etc.
Daily meals and local flavors are included as specified in the
itinerary. Meal codes are: B=Breakfast, L=Lunch, D=Diner, IM=In-Flight Meals.
Breakfast is usually buffet style served inside your hotel. Lunch and dinner
are usually served at local restaurants with Chinese "family style"
set menu meals including one glass of selected beverages per person.
Local guides are English speaking (unless specified) assigned along the
trip to offer local guiding services.
Tour fare does not include
Visa processing fee; Airfare between your home city and the designated
United State gateways; optional travel insurance; gratuities to your tour
guides, drivers and porters; items of personal nature such as laundry, room
service, phone bills, excess baggage charges, optional tours, and all other
items and/or services not specifically listed in the itinerary.
Charge for Children
For promotion tour package and Travel Zoo deals, child fare will be
the same as adult. Lap child under 2 years of age will have no seat and bed on
airplane and at hotels. Child 12 years and older is considered adult; adult
Please note Nexus Holidays requires you to provide your FULL passport
names as appearing exactly on your passport. We require and ONLY need your
passport name. Failure to do so will result in denial of boarding and the
passenger takes full responsibility.
It is passengers' responsibility to double check with Nexus Holidays to
make sure you provide the exact names as appearing on your passport when you
make an online booking or reserve the tour over the phone. Please note your
passport names must be provided correctly in the first place and the names you
provided will be used to book your air portion of your trip after we receive
your tour deposit. Nexus Holidays will not verify your name spelling when
receive your passport later.
When you receive the tour invoice, you must check again and make sure
the names appearing on the invoice match exactly your passport names.
Upon receipt of the airline ticket before departure, you should perform
the check of name spellings, flight segments, travel dates, etc. and contact us
immediately if there is any discrepancy. Please note it is your sole
responsibility to make sure all travel information is correct on your travel
If there are any special requests regarding food, hotel rooms, etc.
Please let us know at the time of your booking, while we'll do our best to
accommodate your need and please note that such requests can't be guaranteed.
Methods of Payment
Tour prices listed are in United State dollars. Master Visa card,
personal check, bank draft and electronic bank wire are acceptable forms of
payment. Check payable to "Nexus Holidays"
Reservation and Payment
For promotion package and Travel Zoo Deal, full payment is due during
booking; tour payment is non-refundable, non transferable.
For regular tour package, non-refundable deposit $300/person is due
Nexus Holidays reserves the right to correct any errors in rates quoted
or calculated, or any omissions made at any time during
your booking. Any verbal quote given is an indication only of the final price
and is subject to confirmation in writing.
Air-inclusive Package Payment
In addition to paying the deposit amount, for air-inclusive packages,
additional payment may be required for international flights before the final
balance due date. Full air payment is required at the time of issuing the
flight tickets. Any cancellation or changes to the flight schedule will result
in airline penalties at your own expense.
Please note: For certain special promotion deals, all sales are final
and the full payment are required at the time of booking made and the tour
package is totally non-refundable and non-transferable.
Final Payment (Only apply to
regular tour payment)
Final payment is due 60 days prior to departure. If you wish to pay
your balance by a credit card, please contact Nexus Holidays one week prior to
the balance payment due date so we can send the credit card form or link to
you. Reservation is subject to cancellation if final payment is not received by
due date; the deposit will be forfeited. Government taxes and fees are not part
of the tour price and will be billed as a separate item on your invoice.
Airline Fuel Levy Surcharge
Since 2004 all airlines have been charging a fuel levy surcharge, on top
of the normal airline ticket price, in order to cover the increased cost of
aviation fuel. As fuel prices may fluctuate, so too will the amount the airlines
charge for this levy. This amount will be advised to you at the time of your
booking and is subject to change until your flight ticket is issued.
Modification: ( Only
apply to regular tour package)
Certain options can be modified after the reservation is made:
1. Optional Tours/Excursions and Airport Transfer Services may be added
up/may be cancelled up to 7 days prior to the departure date. After the full payment
has been made it will result in a
2. Hotel/Room Upgrades may be added up to 45 days prior to the departure
date and base on hotels availabilities. After the reservation has been paid in full,
Hotel/Room Upgrades cannot be
cancelled and it's a non-refundable.
3. All entry visa processing service can be added 60 days prior to the
4. Travel insurance can be added or deleted before the final full
payment is made.
Amendment & Booking Fees (Only apply to regular tour package)
If you vary your booking, other than by transferring your tour package,
tour departure date or name transfers, an amendment fee of $50.00 applies.
made within 60 days or less before the tour date of departure will incur heavy
Transferring between tours (61 days or more) incurs a $100 per person
administration fee plus any air/hotel/cruise/train ticket cost. Transfer fees
must be paid at the time of change.
Transferring between tours within 60 days or less of the tour
departure date will be regarded as a cancellation.
Reissue of airline tickets - from $300 per person (other fees may
Once a booking is confirmed, name transfers are not permitted as
this will be regarded as a cancellation.
Cancellation by Customer (Only apply
to regular tour package, tour payment for promotion tours and Travel Zoo deals
are non-refundable, non-transferable)
Notification of tour cancellation for any reason must be in writing.
Verbal cancellation by phone is not acceptable. Any cancellation refunds will
be calculated from the date the written cancellation is received in our
Traveler(s) unable to complete the vacation for any reason acknowledge
that any and all unused portion(s) of the vacation package is neither
refundable nor exchangeable.
More than 60 days prior to departure; loss of deposit plus any
Between 59-40 days prior to departure; loss of deposit and 50% of total
tour fare plus the cost of the air/hotel/train/cruise tickets.
Between 39-20 days prior to departure; loss of deposit and 75% of total tour fare plus
the cost of
the air/hotel/train/cruise tickets.
19 days or less prior to departure; 100% of total tour cost.
In addition to the above tour cancellation and change charges, the
travelers will be wholly liable for any additional cancellation penalty fee or
service charges such as airlines, hotels, cruises, trains and/or ground
operators that have already been issued or service has been confirmed at the
time of cancellation (regardless of number of days prior to departure). Nexus
Holidays reserves the right to have the airline tickets issued by us or its
authorized agent issue airline tickets immediately upon receipt of your tour
In the event of your travel companion or roommate cancelling the trip,
you will be responsible for the additional resultant single supplement
Please note: For certain special promotion deals, all sales are final
and the full payment are required at the time of booking made and the tour
package is totally non-refundable and non-transferable.
Cancellation by Nexus Holidays
Nexus Holidays reserves the right to cancel or vary a tour prior to
departure due to insufficient numbers. In such an event alternative guaranteed
travel dates will be offered. Should these options not be acceptable Nexus
Holidays will refund the full price paid, less visa cost. If a tour is
cancelled due to unforeseeable circumstances such as, but not restricted to,
severe weather conditions or force majeure, Nexus Holidays will refund all
monies except visa cost and any cancellation fees levied by airlines and other
third parties. Unforeseeable circumstances such as force majeure, adverse
weather, flight rescheduling, hotel overbooking and faults with transportation
or road conditions may also have an effect on the tour itinerary after the
commencement date. Any decision made in respect of tour services by independent
operators to re-route or amend the itinerary due to any of the above or similar
circumstances is at the discretion of the tour service provider and Nexus
Holidays shall not be liable for any claim arising from such events.
Refusal of Carriage
Nexus Holidays retains the right to remove customers from our group for
reasons that impact on the enjoyment or safety of other tour members, such as,
but not limited to, the physical, medical or mental inability of customers to
undertake the arrangements of the tour, unsocial or unruly behavior, or the
carriage of prohibited substances and materials.
Hotel Descriptions, Maps & Pictures
Any hotel descriptions are based on current hotel guides provided by
suppliers and contractual agreements. Any facilities described are subject to
change at any time. Maps and photographs are included for general information
only and may not necessarily reflect actual routings, location or services.
Nexus Holidays has made reasonable enquiries to verify that the descriptions
and details are accurate but does not warrant that they are.
Nexus Holidays strongly recommends that all customers be adequately
covered by insurance for the duration of the their travel arrangements. Nexus
Holidays cannot be made liable for any cost incurred by the customer on any
tour if not adequately insured.
All customers must possess physical and mental fitness well enough to
travel and are required to familiarize themselves with any health requirements
specific to the countries being visited. Customers with a pre-existing medical
condition that affects their fitness to travel, or any medical/dietary
requirements must advise Nexus Holidays when booking their tour and may be
required to provide written confirmation from their doctor that they are fit to
travel. All customers should visit their doctor to confirm that they are
physically able to undertake the day-to-day requirements of the tour. Should
any ailments either exist at the time of booking, or arise before their
departure from United State, the customer must inform Nexus Holidays of these
Travelers Needing Special Assistance
Nexus Holidays regrets that it cannot provide individual assistance to a
guest for walking, wheelchairs, motorized scooters, dining and other personal
needs. Guest needing such assistance must report to Nexus Holidays when booking
the tour and must be accompanied by an able companion who will assist them. We
regret that some itineraries cannot accommodate wheelchairs or motorized
Baggage is at the owner’s responsibility throughout the tour, we assume
no liability for loss or damage to baggage or delay of baggage in transit to
and from or while on a tour. Generally, baggage allowance varies from airlines
to airlines. For up-to-date baggage allowance restrictions, always check with
the appropriate airline for the latest regulations. Baggage allowance
varies by airline and is subject to change at any time. Some airlines may
impose additional charges if you choose to check in any baggage. Please contact
your airline or refer to its website for detailed information regarding your
airline's checked baggage policies prior to departure. Excess baggage charge
and insurance is the traveler's responsibility.
Due to the bus space limitations and for your travel convenience, we
strongly recommend one check-in luggage and one small hand-carry item per
A passport with a minimum of six months validity is required for
customers travelling to all countries in our programme. Non-United State
passport holders will incur additional fees. Visa costs are not included in
tour packages unless otherwise explicitly stated. If passports are not received
by Nexus Holidays 60 days prior to departure, at the specified time the
customer may be required to pay an urgent visa processing fee. Responsibility
for documentation accuracy, passport validity and dispatch of documents rests
with the customer. Nexus Holidays accepts no responsibility for any failure in
this respect. Nexus Holidays does not issue foreign visas. We only submit
passports and application forms for visas to be issued by the relevant
authorities. Nexus Holidays cannot guarantee that any visa will be issued by
the relevant authority and accepts no responsibility if a visa application is
refused. Any cancellation fees or other expenses incurred by the customer due
to the refusal of a visa will be entirely the customer’s liability.
The day-by-day itinerary provided on our website is preliminary and
subject to adjustment and change. Nexus Holidays reserves the right to make
substitution with hotel/cruise ship of equal standard and quality. There will
be no refunds for any difference in the cost of those accommodations. Local
tour arrangements are determined by local tour operators and are based on local
circumstances such as weather, traffic, holidays, etc.
If travelling alone a single supplement surcharge will apply. Single
supplement fees are also applicable for any rail or cruise components and
cannot be waived.
Tipping is a firm and expected element in the tourism industry
today.Tipping will be collected during booking in United State Dollars. The
amount payable for each tour is shown in the tour descriptions and Nexus
Holidays will advise the exact amount required per person at the time of
booking. Tipping amounts are based on the tour itinerary and length and are
subject to change.
Nexus Holidays and its employees are not qualified nor permitted to
ensure or guarantee the quality or value of any goods purchased or the
suitability of any retail outlets visited. In all cases the purchasing of goods
and the use of a credit card for those transactions is entirely at the
customer’s own risk and at all times the customer must use their own
Airlines do not by virtue of their endorsement represent themselves
either as contracting with any purchaser of a holiday from Nexus Holidays or as
having any legal relationship with such a purchaser. Frequent flyer miles may
not be accrued on packaged fares.
By providing email and postal addresses on the Reservation Form, you
have agreed to receive correspondence from Nexus Holidays which may contain
marketing, specials and promotional material.
Tour itineraries and prices in the brochure/on the website are accurate
at the time of publishing and prices are based on exchange rates as of December
of the previous year. Once a customer has paid in full, the price of the tour
is guaranteed, subject to any tax changes or levies imposed by any government
or their agencies or any airline. The prices for tours in the following year
are subject to change without notice. Nexus Holidays reserves the right to make
alterations to itineraries, departure dates and prices due to circumstances
beyond their control.
Final documents including air tickets, hotel lists, final tour
itinerary, clothing suggestions, reading list and other pertinent information
will be mailed or emailed to you approximately two weeks prior to departure.
Photography on the tour
From time to time, Nexus Holidays will photograph the tour and tour
related activities. All travelers consent to the use of their likeness on Nexus
Holidays website and in our publications unless they specifically indicate
their preference in writing prior to departure.
Nexus Holidays shall not be in any way liable for any inconvenience,
accidents, loss, personal injury or property damage to you or to those travelling with you
of the trip resulting directly or indirectly from any occurrences or conditions
including but not limited to delays, cancellations, change of schedule,
overbooking or downgrading of accommodations, mechanical or construction
breakdown, default of any third parties, criminal or terrorist activities, acts
of governmental authority, social or labor unrest, hygiene, disease, customs
regulations, weather conditions, Acts of God, or any other actions, omissions
or conditions beyond the control of Nexus Holidays.
Nexus Holidays shall not be held responsible for any potential risks
and/or hazards associated with travel to destinations covered in our tour
programs where unanticipated events may occur. Clients must be aware that there
may be different living standards and practices outside of their home country
including but not limited to standards of quality, hygiene, safety, medical
treatment, provision of utilities such as water, electricity, accommodation,
food preparations and services of all kinds. In consideration for embarking
upon travel for which you have sought the assistance of Nexus Holidays you
hereby agrees to voluntarily assume all risks involved in such travel, whether
expected or unexpected, or whether directly or indirectly the result of such
Nexus Holidays reserves the right to change the departure date of
any trip, withdraw any tours, alter tour itinerary, and substitute hotels,
airlines, cruise ship, land travel operators, and any aspect of your tour
package for the convenience of the operation of tours. In the event of
cancellation, alteration or substitution of such services due to the operation
of the Suppliers, delays, weather, act of government authority or other causes
of whatever nature beyond the control of Nexus Holidays. Comparable services
would be offered; and, there shall be no refund or penalties in this
connection. Nexus Holidays reserves the right to decline to accept, or retain
any person as tour member if such person's physical or mental conditions, in
our opinion, impede the operation of the tour. Nexus Holidays reserves the
right to cancel the tour prior to departure for any reason. Liability for such
cancellation is limited to full refund of money received by Nexus Holidays.
Doing so will constitute full settlement with the tour member.
Airlines, cruise lines, rail, motor coach and other transportation
carriers concerned shall not be liable for any act, omission or event during
the time the passengers are not on board their planes, cruise ship or
conveyances. All transportation carriers herein mentioned shall have or incur
no responsibility for liability to any traveller aside from their liability as
Hotel and cruise ship profiles are based upon information provided to
Nexus Holidays. by hotels and cruise ships, or their representatives, including
images and descriptions of individual properties. Star-ratings may differ from
country to country. Nexus Holidays does its best to maintain current
information, however, is not responsible for any inaccuracies, changes in
features or amenities, or images provided by third parties.
Payment of the required deposit constitutes consent to all provisions of
the conditions and general information contained herein for all travellers
covered by the payment. The General Conditions under which you agree to utilize
the services of Nexus Holidays in arranging the tours may not be amended in any
way except in writing signed by an authorized officer of Tour Beyond, Inc.
The Agency reserves the right to modify this Terms & Conditions at
any time and Customer's continued use of this service will be conditioned upon
the Terms & Conditions in force at the time of use.
Nexus Holidays makes every effort to ensure accuracy on the website and
brochure; however, Nexus Holidays cannot be held responsible for any errors or
omissions in the publications.
Claims & Jurisdiction
All claims against Nexus Holidays Inc. For more details please contact
your account manager.
Limitation of Liability
By booking one of these vacation packages, you acknowledge that in all
events Nexus Holidays Inc. shall not be liable for any consequential,
psychological or emotional damage and that the sole extent of liability of
Nexus Holidays. Shall never exceed the amount actually paid by you to Nexus